Are there any restrictions?
Yes unfortunately there are. You need to weigh between 27kgs (60lbs) and 125kgs (276lbs) and be a minimum of 122cm (4ft) tall. Children under 13 years of age must be accompanied by someone aged 16 or older. You can’t be pregnant or suffer from any heart condition, have any broken, fractured or recently dislocated bones or have any previous back or neck conditions.
The Long Ride involves a short walk from the vehicle to the start of the zipline.
What happens if the park is closed because of bad weather on the day I’ve booked?
Guest services will personally contact you. You can reschedule free of charge or get a full refund.
When do I pay?
Payment is taken at the time of booking.
Can I cancel my booking free of charge?
Yes you can cancel and get a full refund up to 24 hours of your scheduled booking. Within 22 hours of your scheduled booking your booking is non-refundable, but you can move your booking for a $25 per person fee. Within 2 hours of your scheduled booking, no refunds and rebook will be given.
Can I change my booking time/date?
Of course. You can change your booking free of charge up to 24 hours before your scheduled booking. Changes made within 24 hours will incur a $25 change fee per person.
Can you zip in the rain?
Yes and we do!
Can I buy a gift voucher?
Yes, get your gift voucher here