rated awesome by people of all ages
Fly New Zealand’s
longest Zipline
by itself at a special low price.

Frequently asked questions

How long does a zipline tour take?
The full zipline tour is about 2.5 hours, The Long Ride will drop you back to base in an hour.

What should I wear?
Closed toe shoes are essential. Depending on the weather, you’ll need light breathable materials on hot days and multiple warm layers on cold days. You’ll be wearing a full body harness so choose clothing wisely to match weather conditions and trousers or shorts are recommended.

How many ziplines are there?
Four individual zip lines.

How long are the ziplines?
The first zip line is 490m long, the second is 430m long. Number 3 is the highest in New Zealand at a staggering 150m in the air. Number 4 (aka The Long Ride) is the longest in New Zealand at a whopping 1.1 kilometres!

Can I take a camera on my zipride?
Sure, as long as it’s tethered to you in some way so you can’t drop it.

Is it safe?
Safety is our top priority. We are AdventureMark approved and audited annually. Our guides are professionally trained and we never compromise on your safety.

Are there any restrictions?
Yes unfortunately there are. You need to weigh between 27kgs (60lbs) and 125kgs (276lbs) and be a minimum of 122cm (4ft) tall. You can’t be pregnant or suffer from any heart condition, have any broken, fractured or recently dislocated bones or have any previous back or neck conditions.

What happens if the park is closed because of bad weather on the day I’ve booked?
Guest services will personally contact you. You can reschedule free of charge or get a full refund.

When do I pay?
Payment is taken at the time of booking.

Can I cancel my booking free of charge?
Yes you can cancel and get a full refund up to 24 hours of your scheduled booking. If you can cancel within 24 hours your booking is non-refundable. You can move your booking for a $25 per person fee.

Can I change my booking time/date?
Of course. You can change your booking free of charge up to 24 hours before your scheduled booking. Changes made within 24 hours will incur a $25 change fee per person.

Can you zip in the rain?
Yes and we do!

Can I buy a gift voucher?
Yes, get your gift voucher here

Book Your Long Ride Now

You can book online or call Guest Services on 0508 247478

  1. Choose the date you would like to book for your experience
  2. Pay for it via credit card
  3. Bring in the voucher

Don’t know a date? Buy a gift voucher instead.

Important Information for Zipline Tours

Your Zip Tour adventure starts when you check in at Guest Services. Payment for your Zip adventure tour will be taken at the time of booking. You can cancel or change your booking free of charge up to 24 hours prior to your booking. Any cancellation within 24 hours of the tour is non-refundable and any change (time or date) will incur a $25 change fee per person.

Children under 13 years of age must be accompanied by an adult. Please be at Guest Services in the Park at least 15 minutes prior to your tour time. You must be more than 122cms and weigh between 27 and 125kgs. Sorry no pregnant thrill seekers or people who have any current broken or dislocated limbs or previous neck or back injuries. If in doubt, call Guest services on 0508 247 478 or on +64 3 661 4754 if you're calling from overseas.

Ziplining is all about adventure! We zip in all conditions, including rain. Please bring appropriate clothing and wear closed toe shoes. Layers are always recommended, even if it seems warm. Wear waterproofs if it's looking wet and remember your sun protection on the sunny days.

During winter months, be sure to wear warm clothing. The temperature can feel colder once on the zipline and to be as comfortable as possible we recommend you bring a beanie, thermals, gloves, and warm and/or waterproof jacket.

If the park is closed due to weather conditions and your zip tour is cancelled, Guest Services will make contact with you to reschedule free of charge or arrange a full refund.

Bookings are essential for tours. It is recommended to book a week out for weekends or busy periods

This is for all the small print;

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