Are there any restrictions?
Yes unfortunately there are. You need to weigh between 27kgs (60lbs) and 125kgs (276lbs) and be a minimum of 122cm (4ft) tall. You can’t be pregnant or suffer from any heart condition, have any broken, fractured or recently dislocated bones or have any previous back or neck conditions.
What happens if the park is closed because of bad weather on the day I’ve booked?
Guest services will personally contact you. You can reschedule free of charge or get a full refund.
When do I pay?
Payment is taken at the time of booking.
Can I cancel my booking free of charge?
Yes you can cancel and get a full refund up to 24 hours of your scheduled booking. If you can cancel within 24 hours your booking is non-refundable. You can move your booking for a $25 per person fee.
Can I change my booking time/date?
Of course. You can change your booking free of charge up to 24 hours before your scheduled booking. Changes made within 24 hours will incur a $25 change fee per person.
Can you zip in the rain?
Yes and we do!
Can I buy a gift voucher?
Yes, get your gift voucher here