Surely you’re not
afraid of the dark?

Frequently asked questions

How long does the Sunset Zipline tour take?
The full zipline tour is about 2.5 hours.

What should I wear?
Closed toe shoes are essential. Depending on the weather, you’ll need light breathable materials on hot days and multiple warm layers on cold days. You’ll be wearing a full body harness so choose clothing wisely to match weather conditions and trousers or shorts are recommended.

How many ziplines are there?
New Zealand’s highest and longest ziplines in a 4 zip adventure. Not one, but four great zips – all a little bit different. The first one offers amazing panoramas which seem to stretch forever. The second gets you ready for the highest in NZ, soaring at 150m up. Then number 4 takes you above and through trees for just over a kilometre.

Can I take a camera on my zip ride?
Sure, as long as it’s tethered to you in some way so you can’t drop it.

Is it safe?
Safety is our top priority. We are AdventureMark approved and audited annually. Our guides are professionally trained and we never compromise on your safety.

Are there any restrictions?
Yes unfortunately there are. You need to weigh between 27kgs (60lbs) and 125kgs (276lbs) and be a minimum of 122cm (4ft) tall. Children under 13 years of age must be accompanied by someone aged 16 or older. You can’t be pregnant or suffer from any heart condition, have any broken, fractured or recently dislocated bones or have any previous back or neck conditions.

What happens if the park is closed because of bad weather on the day I’ve booked?
Guest services will personally contact you. You can reschedule free of charge or get a full refund.

When do I pay?
Payment is taken at the time of booking.

Can I cancel my booking free of charge?
Yes you can cancel and get a full refund up to 24 hours of your scheduled booking. Within 22 hours of your scheduled booking your booking is non-refundable, but you can move your booking for a $25 per person fee. Within 2 hours of your scheduled booking, no refunds and rebook will be given.

Can I change my booking time/date?
Of course. You can change your booking free of charge up to 24 hours before your scheduled booking. Changes made within 24 hours will incur a $25 change fee per person.

Can you zip in the rain?
Yes and we do!

Can I buy a gift voucher?
Yes, get your gift voucher here

You can book online or call Guest Services on 0508 247478

  1. Select the date you wish to book for 8th July or 15th July
  2. Pay for it via credit card
  3. Bring in the voucher